The new maximum fees for copying will be $28.70 plus $0.66 per page for the cost of labor and supplies for copies provided in paper form and $26.87 for additional costs if records are maintained off-site.

The new maximum fees for copying will be $28.70 plus $0.66 per page, or $125.78 total, whichever is less, for copies provided electronically.

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Section 191.227, RSMo sets the statutory base rate for calculating the maximum fees for copying medical records at $24.85 and $.57 per page for the cost of supplies and labor for copies provided in paper form and a retrieval fee not to exceed $23.26. This section sets the statutory base rate for calculating the maximum fees for copying medical records at $24.85 and $0.57 per page, or a total of $108.88, whichever is less, for the cost of supplies and labor for copies provided electronically. This section also provides that effective February 1st of each year, the fees shall be increased or decreased based on the annual percentage change in the unadjusted, U.S. city average, annual average inflation rate of the medical care component of the Consumer Price Index for all urban consumers. The section further provides that the current reference base of the index, as published by the Bureau of Labor Statistics of the U.S. Department of Labor, shall be used as the reference base.

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Patients are entitled to pick up a copy of their medical record on CD once a year free of charge.

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Please note, patients requesting paper records to be mailed to them will be charged $0.66 per page plus the cost of postage.

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Need to follow-up on a request?

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Please allow up to 30 days for medical records request to be processed. Only Medical Records staff may assist with medical record issues.